Custom BYD Dolphin Spare Wheels
Client: EletroVeículos Brasil (Leading EV Distributor, Brazil)
Challenge: Sourcing Compliant, Lightweight Spare Wheels for a High Demand EV Model
Product: Custom 17-inch Lightweight EV Spare Wheels
Project Start Date: January 15, 2025
Project Completion Date: April 10, 2025
Executive Summary:
EletroVeículos Brasil, a premier distributor of electric vehicles across the nation, faced a critical challenge: a significant portion of their popular BYD Dolphin (2024 model year) inventory lacked factory supplied spare wheels, leading to customer dissatisfaction and logistical hurdles. Fortis Drive stepped in as their Quality Guardian, thoroughly designing, sourcing, and delivering custom engineered, compliant EV spare wheels. This partnership not only resolved a major pain point but also enhanced EletroVeículos Brasil’s market offering, ensuring customer peace of mind and operational efficiency.
About the Client:
EletroVeículos Brasil is a rapidly growing distributor specializing in bringing a diverse range of electric vehicles to the Brazilian market. Committed to supporting the transition to sustainable mobility, they pride themselves on offering comprehensive sales and after-sales support, aiming to provide a seamless ownership experience for their dealership network and end-users.
The Challenge:
The BYD Dolphin, a highly sought-after EV in Brazil, often lacks a factory fitted spare wheel. This created a significant operational and customer satisfaction issue for EletroVeículos Brasil. Existing aftermarket options were either too heavy, impacting EV range, incompatible with the Dolphin’s unique specifications, or failed to meet stringent Brazilian automotive regulations. This critical gap in essential emergency equipment led to customer anxiety, logistical burdens for dealerships, and a competitive disadvantage. EletroVeículos Brasil urgently needed a reliable, compliant, and perfectly integrated spare wheel solution.
Fortis Drive's Precision Engineered Sourcing Process & Project Timeline:
Fortis Drive engaged with EletroVeículos Brasil to address this critical need for their BYD Dolphin (2024 model year) inventory, implementing a meticulously managed, end to end sourcing and delivery process. Our role as a sourcing company connecting clients with top Chinese manufacturers was central to this success.
Project Start Date: January 15, 2025
- Detailed Needs Assessment & Specification Development (Week 1-2): Fortis Drive’s engineering and sourcing teams collaborated closely with EletroVeículos Brasil to capture precise technical requirements for the BYD Dolphin spare wheel. This involved analyzing vehicle specifications, optimal weight targets, and local road conditions to develop a comprehensive design brief ready for manufacturing.
- Top Manufacturer Identification & Vetting (Week 3-6): Leveraging our extensive network of top Chinese manufacturers, Fortis Drive meticulously identified and vetted partners with proven expertise in high-precision EV wheel production. We selected only ISO 9001 and IATF 16949 certified facilities, ensuring direct access to the best capabilities for this custom project.
- Prototype Oversight & Rigorous Testing (Week 7-10): We oversaw the production of initial prototypes by the selected manufacturer. These prototypes then underwent extensive physical and virtual testing, including load bearing, impact resistance, and fatigue testing, to ensure they surpassed both performance requirements and strict Brazilian automotive regulations. Fortis Drive facilitated EletroVeículos Brasil’s final prototype approval.
- Production Management & The Fortis Standard Quality Control (Week 11-12): Upon prototype approval, we managed the full-scale production at the Chinese manufacturing facility. Throughout this phase, Fortis Drive implemented The Fortis Standard, our multi-stage quality control protocol, including raw material verification and in process inspections at critical stages, resulting in an industry-leading 99.8% quality rate for all units.
- Seamless Global Logistics & Delivery (Week 13-16): Fortis Drive managed the entire supply chain from the Chinese factory to Brazil. This included secure packaging, international freight, and efficient customs clearance. Our logistics team ensured transparent communication and timely delivery directly to EletroVeículos Brasil’s various distribution centers, navigating all local import procedures.
Project Completion Date: April 10, 2025
Results & Client Feedback: Enhanced Confidence and Operational Excellence:
Fortis Drive’s partnership delivered immediate and profound benefits for EletroVeículos Brasil. They achieved a complete, compliant customer solution for their BYD Dolphin inventory, enhancing the overall ownership experience. Operations were streamlined, drastically reducing logistical burdens for dealerships. Through direct manufacturer access, significant cost efficiencies were realized, aligning with Fortis Drive’s promise of 25-40% savings. The rigorous application of The Fortis Standard ensured a 99.8% first-time pass rate, guaranteeing perfect fitment and reliable performance. The entire project was completed in just 16 weeks, providing rapid and predictable supply.
Client Testimonial:
“Before Fortis Drive, the lack of a suitable spare wheel for our BYD Dolphins was a constant headache, impacting our sales process and customer confidence. Fortis Drive didn’t just provide a product; they provided a complete solution. Their process was incredibly transparent, and the quality of the custom wheels is exceptional. We now have a reliable, compliant supply that truly enhances our offering and gives our customers peace of mind. Fortis Drive has become an indispensable partner for us.”
Ricardo Silva, Operations Director, EletroVeículos Brasil
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